Based in Maidstone, Kent

Your Local
Hot Tub Expert

Servicing, repair and maintenance across Kent, Sussex, Essex and Surrey. Swift, professional service from an experienced engineer you can trust.

Services

What We Do

From routine maintenance to emergency breakdown repairs, we keep your hot tub in perfect working condition all year round.

Hot Tub Servicing

Annual servicing to keep systems healthy and reduce your running costs by up to 25%.

Hot Tub Maintenance

Regular cleaning and maintenance packages that keep your system running smoothly all year.

Hot Tub Repair

Swift breakdown repairs covering pumps, heaters, leaks, and control panel diagnostics.

Hot Tub Cleaning

Biofilm flush, water changes, filter cleaning and replacement for crystal-clear water.

Hot Tub Installation

Professional installation including positioning, electrical connections, and safety compliance.

Hot Tub Removal

Full hot tub removal service, handled safely and efficiently from start to finish.

Swim Spa & Pool Repairs

Expert repair services for swim spas and swimming pools of all types and sizes.

Swimming Pool Cleaning

Thorough pool cleaning and ongoing maintenance to keep water safe and sparkling.

Why Us

Why Choose The Hot Tub Engineer

We pride ourselves on delivering reliable, high-quality service on every single job.

01

Years of Experience

Extensive hands-on experience servicing, repairing, and installing hot tubs across the South East. We have seen and fixed it all — from simple filter changes to complex control board failures, plumbing overhauls, and full system rebuilds.

02

All Major Brands

We work with every leading manufacturer including Jacuzzi, Hydropool, Hotspring, Blue Whale Spas, Master Spa, Passion Spa, and many more. Whatever brand you own, we have the expertise and access to genuine replacement parts.

03

Domestic & Commercial

Whether you have a hot tub in your back garden or manage a fleet of spas at a holiday park, hotel, or leisure centre, we provide the same professional standard of care and attention to every client we serve.

04

Affordable & Transparent

Competitive pricing with no hidden charges. We always provide clear, honest quotes before starting any work, so you know exactly what to expect. Customer satisfaction is our absolute top priority on every job we complete.

Coverage

Where We Work

Based in Maidstone, we cover a wide area across the South East of England. Our engineer travels directly to your property — no need to transport your hot tub anywhere.

KentSussexEssexSurreyBrightonMaidstoneChelmsfordGuildfordWokingHaywards HeathRoyal Tunbridge Wells
Trusted

Brands We Service

We service and repair all major hot tub and swim spa brands. If yours is not listed here, do not worry — we can almost certainly help.

JacuzziHydropoolHotspringBlue Whale SpasMaster SpaPassion Spa+ All Major Brands
FAQ

Frequently Asked Questions

Answers to the most common questions we receive about our hot tub services.

How often should I service my hot tub?
We recommend a full professional service at least once a year to keep your hot tub running efficiently and safely. Regular servicing can reduce running costs by up to 25% and extend the lifespan of your hot tub significantly. If your hot tub is used heavily or commercially, we may recommend more frequent servicing.
What does a hot tub service include?
A full hot tub service includes inspection of all pumps, heaters, and jets, checking electrical connections, testing water chemistry, cleaning or replacing filters, inspecting the cover and shell, checking for leaks, and ensuring all safety systems are functioning correctly. We also perform a biofilm flush to remove hidden bacteria from the pipework.
How much does hot tub maintenance cost?
Maintenance costs vary depending on the service required and the condition of your hot tub. We offer competitive and affordable pricing for all our services. Contact us on 07738 477869 for a free quote tailored to your specific needs. We are always transparent about costs before starting any work.
Do you cover my area?
We are based in Maidstone, Kent, and cover a wide service area including Kent, Sussex, Essex, and Surrey. We regularly visit Brighton, Chelmsford, Guildford, Woking, Haywards Heath, and Royal Tunbridge Wells. If you are unsure whether we cover your area, give us a call on 07738 477869 and we will be happy to confirm.
Can you fix any brand of hot tub?
Yes, we service and repair all major brands of hot tub and swim spa. We have extensive experience with Jacuzzi, Hydropool, Hotspring, Blue Whale Spas, Master Spa, Passion Spa, and many more. Whatever brand you own, our engineer has the knowledge and parts to get it working perfectly.
What are the signs my hot tub needs repair?
Common signs include unusual noises from the pump, water not heating properly, error codes on the control panel, cloudy or discoloured water despite treatment, visible leaks around the shell or plumbing, jets not working at full power, and tripping electrical circuits. If you notice any of these issues, contact us promptly to prevent further damage.
How long does a hot tub installation take?
A standard hot tub installation typically takes between half a day and a full day, depending on the complexity of the setup. This includes positioning, levelling the base, making electrical connections, filling and testing the system, and walking you through the controls. We ensure everything meets safety standards before we leave.
Get Started

Ready to Book?

Whether you need an urgent repair, a routine service, or just some expert advice, we are here to help. Give us a call and we will take care of the rest.

07738 477869

Or visit thehottubengineer.uk

Monday – Saturday, 8am – 6pm